Levi Davenport's Bligity Blog

For today many Ukrainian companies are concentrated on the product, work with the client in them is limited to “effective sales”, profitableness of the company and dynamics of sales is provided with quantity of clients, the client policy is characterised by “the total approach» and directed active attraction of new clients.
Thus tendencies of the [...]

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Responsibility for work with clients, sales volumes and profitableness of the company should lie not only on selling divisions, but to be distributed between all divisions of the company. Many companies sin with that efforts of the sellers can be brought to nothing by the incorrect relation to the client from outside lawyers, accounts departments, [...]

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To the companies which have seriously decided to increase the efficiency at the expense of development of relations with clients, it is necessary to trace not only the general dynamics of sales and number of the clients who have left to competitors, but also dynamics of consumer behaviour (decrease / increase in quantity of purchases, [...]

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What possibilities of the organisation where is possible to find a resource in development of its competitiveness and increase in its profitableness:
1. Work with the client should not be limited to effective sales and active attraction of new clients. To keep the old client for the company is more favourable than to involve the new. [...]

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In each company in which there is a department of active sales, at least time in the history of its existence arose a question how to select the necessary candidates on a post the manager of active sales. Each company solves this question to some efficiency. As practice shows, success of system of selection depends from:
• [...]

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